Does sharing your location in social networks scare you?

My wife sent me a link to an article and video (posted below) she found the other day with a short note that said, “Please be careful.”

The caution refers to my avid use of the usual social networks: Twitter, Facebook and my recent new interest, Foursquare (thanks Jeff Hamilton!). Over the past couple of years even my mom has spoken up on the topic of making people aware of where you are; which ultimately reveals where you aren’t.

To be honest, I am totally on the fence around this topic. Sure, I think that it could be stupid, but my logic says that so is riding in a car or flying in an airplane. The odds that a tweet or Foursquare check-in having negative consequences could be the same. Or are they?

Now, the real issue isn’t about what’s likely to happen, or not. It’s really about how it makes my wife feel. She hasn’t told me to stop, but I am well aware that there is a thread of concern that that she feels that my activities could have consequences. Noted. Very well noted.

The question is, what do you think? What are your practices?

10 Best Practices for Social Media Success

In my new job, I do a lot of research specifically on the 18-34 “Millennial” demographic. If you’re targeting the same demographic, you are well aware the social media is playing a strong roll in your strategies. The good news is, social media isn’t waning one bit. In fact, it’s on the rise. The question isn’t should you market in the social space, but how? eMarketer.com recently release an article that offered their 10 best practices for social media success. These are so good that I wanted to share them with you. My thoughts are [italicized]:

  1. Don’t think social media, think social marketing. – Social marketing is more about empowering, organizing and training select staff members to engage on social platforms—and building a corporate social presence—than it is about paid media placements.
  2. Know your objectives first—then develop your social strategy. – Broadly speaking, the most important objectives relate to creating deeper relationships with customers and branding.
  3. Recognize the secret ingredient: trust – Clearly, marketers see an opportunity to leverage this peer-to-peer trust factor by participating in and influencing social conversations taking place on the Web. But the way in which they do that is critical. The first step toward earning trust with consumers, as in any relationship, is to listen. [If you haven't read Chris Brogan's Trust Agents yet, do it soon.]
  4. Listening comes first. [When @ComcastCares entered the Twitter space, they did so by listening first. It wasn't until they understood the medium and how their customers were using it, that they actually went public. Planning and preparation are key to success in the social space.]
  5. Don’t just barge into a conversation: Add value. [In fact, nothing will get you ignored faster.]
  6. Be authentic, transparent and humble. [Social media is about conversation. It's not a platform.]
  7. Recruit from your core: the brand enthusiasts who already love you. – Digital communities allow marketers to both find these coveted consumers (through listening) and empower them to share a brand story with many others.
  8. Target the coveted influentials. – Some consumers have more clout than others. These so-called influentials, representing about 10% of the population, according to Keller Fay Group, have an undue influence on others because of their extensive digital networks and perceived expertise in particular areas. Keller Fay believes that influentials are 130% more likely than others to talk about brands on any given day.
  9. Adopt a long-term/real-time approach. As blogger and social media expert Joe Jaffe has frequently said, “[Social media] marketing is not campaign; it’s a commitment.”
  10. Integrate social media with other online and offline communications. Social media represents another stream of touchpoints for the marketer, but they are most valuable when integrated with other consumer activities, from search and e-mail to watching videos and reading news online.

Whether you are a brand, or someone trying to figure out how to engage with people inside the social media sphere, this is a great list to go by.

What are your social media best practices?

Three ways to avoid living life in a vacuum

Last week I had the privilege of sitting in four days worth of focus groups to have random people within a pre-defined set of variables, watch and dialogue about some of the Halogen content that we’ve created. Let’s just say, it was very interesting.

As you can guess, you can’t please everyone and our content proved to be no exception to the rule. Here are a couple of the memorable quotes from the week:

  • Each participant was asked to rate each show on a scale from 1-10. One of the participants wrote down a 1 and the moderator began to ask this person questions. After a minute of bashing the show, the moderator asked, “Why didn’t you rate it a zero?” He quickly replied, “I didn’t know it was an option.” – Ah snap.
  • In describing another show, one girl said, “My time is very valuable and I don’t have time to watch shows that are milquetoast.” – Yeah, I had to look that one up.

Overall, it seems that our demographic wants drama and a lot of it. Oh, and sex, drugs and rock-n-roll. I kid you not. I heard that a lot during the four days.

However the biggest takeaway didn’t come from what I heard, but what I realized. My perspective is not the perspective. Sure, I knew that, but these focus groups proved to be a very real reminder that we all see things differently and if we live in a vacuum, life will end up sucking. So how do we avoid this? Good question. Here are three ways to avoid living life in a vacuum:

  • Find your Simon Cowell – We all have those friends who will tell you like it is, no matter how painful it is. Hold them closely and rely on them for honest feedback. Most likely, they hold the exact insight you need.
  • Ask your “friends” – The beauty of social networking is that we have more friends today that we know what to do with. Ask them to review and respond. Everybody loves to be heard. Give them a chance.
  • Create your own focus group – Find people from a diverse age span, gender, ethnicity, location and worldview and invite them to be part of your virtual focus group. Incentivize them with something worth their time and start asking for feedback.

Help me with Halogen TV’s Tagline

I just posted this over at the Halogen blog, but I thought I would tap into my readers here too. I could really use your input.


Halogen: Socially Conscious. Empowering. Entertainment.

What does that mean anyway? If you’ve wondering the same, you’re not alone.

After sitting with this tag line for the past year or so, I’ve determined that it’s too difficult and confusing. It’s not that people can’t figure it out, they always do, but it doesn’t provide a clear indication as to what you can expect from Halogen.

So, I have a new tag line that I want to throw out to you, for your feedback:

Halogen: TV that makes a difference.

Love it? Hate it? Have your own suggestion? I want to hear from you.

In case you aren’t familiar, here’s a description of the network:

Halogen is a socially conscious television network and website that targets and activates an emerging generation who are willing and ready to give back. Using film, documentary, episodic and other formats, Halogen features a wide variety of lifestyle programming that empowers viewers to leave their mark and make the world a better place to live.