2124 linkedin | Kyle Chowning
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Five Steps to Collecting & Using Business Cards Effectively

Stacked in my drawer are dozens, if not hundreds of business cards that I’ve collected over the years. Perhaps you have the same quandry as I do: what do I do with all of those cards?

If you’re like me, you don’t dare throw them away. After all, you might need one of them some day. But, the problem is, most likely, you don’t have a clue when and where you met those people. All you know is that somehow, you have their card. Good, but not helpful.

Jeff Pulver, co-founder of the Vonage Internet phone company and creator of the VON and 140 conferences, has an expression that you absolutely must take to heart:

“We live or die on our database.”

The days of just collecting business cards are over. It’s time to do change our ways and actually put them to good use.

Here are five steps to collecting and using business cards effectively:

  1. Context – Take a moment to immediately write on the back of the card, the event and details of your conversation. If you promised to follow up, write that down too.
  2. Storage – While at the event, be sure you store the card in a secure place: preferably your wallet, purse or notebook pocket. Avoid putting them in your clothes pockets. It’s almost a guarantee that you’ll lose them.
  3. Review – Once your back at your desk, review the cards for context and action points. You’ll want to be sure you do this within 24-48 hours of making a connection. Also, a quick email follow up, or better yet, a handwritten note is a nice touch.
  4. Address Book: Take the time to input each contact into your address book. You can do this manually or using one of those nifty business card scanners. Don’t forget to insert your contextual notes too.
  5. LinkedIn & Connect. You now hold in your hands the currency for connecting to people on LinkedIn: an email address. Do a quick search and LinkedIn.com and request to connect with your new contact. Be sure to erase the generic note and write something related to your meet and greet. Including details will be a good reminder of who you are and why you’re asking to connect.

If you look at your stack and get overwhelmed about the amount of time it’s going to take to get through it, consider breaking it down into daily segments. If you started each day processing 10 cards, you’ll get through your stack in no time.

Chances are, reviewing each card will jolt your memory and you’ll be able to remember when and what you were discussing during the business card exchange. Be sure to include details in your follow up or LinkedIn connect message. People always appreciate it when you recall details: personal or professional. The extra time it takes to do so will always be worth it.

Has LinkedIn.com proved to be helpful for you? If so, how?

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Eight Things I Learned at Social Fresh Charlotte

Today, I joined a couple hundred of my new closest socmed Charlotte friends for an all day conference called Social Fresh. Established and ran by former Charlottean, Jason Keath, this six-session event was packed full of topics that ranged from community development to corporate social policy.

I really enjoyed the conference, mainly because it was small and intimate. I met a lot of new people like @jakrose, @yarby, @benjamingetz, @CaseyLBrewton, @MCDolphens, @GenevieveJooste, @Mysticle, @arsbars, @RichTucker, @waynesutton and many, many more. The size of this conference makes it one of the most approachable, memorable and fun conferences I’ve attended in a long time. If you get a chance to attend a Social Fresh event in the future, do yourself a favor and go.

As I mentioned, a lot was talked about during the event, but I walked away with eight key takeaways that I thought I would share with you.

  • Remember “You don’t need a social media strategy. You need a brand strategy that leverages social media.” —Chris Kirubi, Chairman of Coca Cola Nairobi
  • You/me, we need to be paying much more attention to #LinkedIn
  • Being there before the sale is marketing…at the sale is sales…after the sale is service. —@gregcangialosi
  • Social media is a beast. The beast must be fed and it’s food is content. —@gregcangialosi (One of my favorite quotes of the day)
  • Communicate internal social media policies frequently. Make it precise, efficient & frequent —@DavidBThomas
  • Marketing in the socmed space requires more people than you think. —@bwdumars
  • Quality, (story and creative) is more important with web video because it stands alone and has to be good enough to get noticed.
    and finally…
  • Seriously, bacon gum balls are the best thing I never want to eat again. Thanks @masstransmit

To top it off, here are some new online resources that I found out about today:

  • glassdoor.com —an inside look at what companies are paying their employees
  • socialmediagovernance.com —A fantastic source for guiding social media use within your company
  • Radian6.com – listen, measure and engage with your customers across the entire social web

Did you go to Social Fresh or have you been to a social media conference lately? If so, what was one thing you learned? Leave you thoughts in the comments below.

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Chipotle is coming to Nashville

If you’re a Twitterwonderer, wonder no more.

Friday, I thought…

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Before I know it, another fellow Chipotle lover (@nashvillest) replies to my Tweet…

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Petition? How about they join my Facebook group for this very cause?

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In three days, the group has doubled in size…

BUT…

Soon after all the Twitter-chatter, a lone voice enters the Facebook conversation. It’s him. THE guy who makes the Chipotle location decisions. He informs the group that CHIPOTLE IS COMING TO NASHVILLE and there are plans for more than one location.

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But wait, there’s more.

Being the marketing guy that I am, I spot an opportunity. A national chain is coming to a local market. Perhaps, they need some local marketing help? His reply?

“Great, Kyle. Take care and I’m sure we’ll be talking soon!”

This may or may not amount to anything but the point is this, the power of social media has yet to be tapped. If you continue to think that Twitter, Facebook, LinkedIn and others are just for fun, you’ve seriously underestimated the potential it holds for you.

I was taught, “Those who take the most risk, get the most reward.” What risks are you willing to take in social media? Go. Find more friends. Follow more people. Make social media what you want it to be.

I dare you.

PS. Before I forget, won’t you follow me on Twitter? Join my Chipotle Facebook group? Join me on LinkedIn (kyle[at]motiveight.com)?

UPDATE: The Chipotle Facebook Group is gaining media traction:

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Are you a proactive or reactive social networker?

I’ve had plenty of conversations with people over the years about social networking (blogging, Twitter, Facebook, Myspace, LinkedIn etc). Based on those conversations, I find that there are many types of social network users, but for now, we’re going to concentrate on two: reactive and proactive.

Reactive social networkers experience life and then post about it. It becomes your next blog post, your next Twitter, a picture posted on Flickr or your next status update on Facebook. Simply stated, life happened and you want to tell people about it. The main benefit to this approach is that it gives you “presence” with your friends, family and colleagues.  It asks and answers the question, “What am I doing?”

Proactive social networking is completely different. When you view each social network proactively, you have a baseline understanding that whether you like it or not, every Twitter, blog, picture posted, or comment left, is one step towards building your personal brand and reputation. Like the butterfly effect, each contribution builds upon another to create what people, especially those who only know you online, will know you by. The main benefit to this approach is that YOU determine how people know and judge you. It requires you think beyond “What am I doing?” but also about, “What do I want to be about? What am I interested in? What am I learning? Who am I learning from?” Proactive social networking asks and answers many questions, not just one.

When it comes down to it, your intentions, whether defined or not, is what drives your expectations for social network activity. For me, I choose to utilize these networks as a tool in which I can learn, engage, extend my “network” and inspire people to make their mark on this world. For many, and probably most people, it’s a tool in which you keep in touch with friends, family and colleagues. One is not right over another. It’s how you choose to use the tools.

Seth Godin says, “Many of us are taught to do our best and then let the world decide how to judge us. I think it’s better to do your best and decide how you want to be judged. And act that way.”

Do you agree?

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Unintentional Mentors

Over the past few months I have become more deliberate in how I utilize social networking because I began to realize that there was something more to it than gaining “friends” and “followers.”

If you look at it from a different perspective, you’ll start to notice that these networks can become one of the best tools the web has to offer. In fact, for me, social networking has become an invaluable set of tools; each serving a very specific purpose. For example:

  • My Blog [ subscribe ] – I utilize this format to write out my thoughts on being a dad, husband, business owner and student of Christ.
  • Facebook – This service helps me find old friends, keep in touch with family, network with business contacts and have “presence” with all of the above.
  • LinkedIn often comes in handy. Why? If you can build a big enough network, you can find just about anybody. This is especially useful when you need the specific name of someone to aid in prospecting a client, asking a question or even submitting a complaint.
  • Twitter is my favorite. Of all the social networks out there, Twitter does for me what none of the others have done yet: it connects me with people in real time. Furthermore, I can honestly say that Twitter has done more to extend my “network” than any of the others, combined. And when I say “network,” I mean meeting new people I want to meet.

Through all of these social networks, I have discovered new people who are experiencing life in ways that I will never be able to. Because of my “friends” willingness to update their status’, post a blog, add pictures, or simply write a short note on my “wall,” I am given permission to watch what’s going on, see who they are interested in and peek into life, as they know and share it.

However, the biggest surprise I’ve found in social networking? Unintentional mentors. These are the “friends” that I assimilate clues, patterns, tips and nuggets of wisdom from, on a regular basis. They are people who model aspects of life I strive for, who lead the way in my entrepreneurial space and who have the perspective of God that I deeply desire.

If you’re like me and you recognize that there are life lesson and experience gaps in your thinking and worldviews, then you understand the paramount need to learn as much as you can. While my personal pursuit for a face to face mentor hasn’t been as successful as I would like it to be, believe it or not, social networking, specifically Twitter, is beginning to meet my needs.

Rather than leaving this theoretical, I’d like to introduce some fellow “friends” that you might be interested in:

  • Michael Hyatt [ Blog | Twitter ] is perhaps, the most inspiring and influential person I follow. In fact, I would say that I’ve learned more in the past six months from him, than anyone else in my social network.
  • Phil Cooke [ Blog ] says it like it is. He offers a great perspective on faith, culture and media that I enjoy reading. He inspires me to become more bold.
  • Cara Davis [ Blog | Twitter ] – This girl is the blogging queen. She simultaneously contributes to 5-6 blogs on a regular basis while working and being a mom of a toddler. She inspires me to stick with the day-to-day, even when it may not look like it’s making a difference.
  • Seth Godin [ Blog ] writes a blog post almost daily. Each entry offers a paradigm shift, if you’ll let it. This makes me want to write better.

There are scores of other people that I could mention that would fit the description of “inspiring,” but the people above are those that I don’t let a Twitter or a blog post go by without reading it. They, like the thousands of others, have something unique to offer.

Social networking can you be your “friend” and it can be one of the greatest tools you’ll ever use. Like everything else, it’s up to you to make the most out of it.

For those of you who are right there with me, who are your unintentional mentors? I’d like to add to my “friends.”

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